OpenProject Careers

Customer Success Manager

2026-03-25T10:40:53+00:00

About

Join us as a Customer Success Manager and help shape the future of open-source project management.At OpenProject, we believe that great project management software should be open, transparent, and accessible to everyone. As the leading open source project management platform, we empower teams worldwide --- from NGOs and public institutions to innovative tech companies --- to collaborate more efficiently and manage projects with full control and data sovereignty.To support our growing community, we're looking for a passionate Customer Success Manager who loves working with people, building strong customer relationships, and ensuring our users have an exceptional experience with OpenProject while being tech-savvy.At OpenProject, we are proud to build the leading open-source project management platform that empowers teams to plan, track, and collaborate on projects in a secure and transparent way. Our mission is to enable organizations worldwide to achieve great things together while keeping their digital sovereignty and reducing their dependency on proprietary software.We are a fully remote team of 45+ passionate people, working together from different parts of Europe -- united by our shared passion for open source, collaboration, and continuous learning.

Your mission

As a Customer Success Manager at OpenProject, you'll be the crucial first point of contact for our users, ensuring their success and satisfaction. You'll handle all customer queries, build strong relationships, and contribute to our thriving open-source community.Be the trusted guide: Be the first point of contact for our users, expertly handling all customer queries via CRM and phone, covering everything from product features and technical issues to billing.Ensure user satisfaction: Identify and tailor solutions to individual needs, ensure timely responses, and suggest best practices to help users get the most out of OpenProject.Cultivate relationships: Build strong, long-term relationships with high-value customers through regular check-ins, identifying opportunities for upsells or cross-sells, and proactively managing churn risk.Engage the community: Monitor and address community questions and requests, actively interacting with the OpenProject community primarily through forums and within the software itself.Drive continuous improvement: Provide valuable feedback to our product, marketing, sales, and engineering teams based on customer interactions, collaborating closely with all teams to identify areas for improvement.

What you'll bring

You are proficient in German (native/professional level), as well as English (French is a plus).You have work experience, ideally within the customer support team in a tech company.You possess effective communication and active listening skills to deliver a best-in-class experience for existing and potential users.You genuinely care about providing exceptional service to clients and users.You're passionate about open-source software and want to be part of a mission-driven company that promotes transparency and collaboration.You enjoy working in a remote-first team with a high degree of autonomy and flexibility.

Product Tech Lead

2026-02-06T14:00:34+00:00

About

We’re an Equal Opportunity employer. All decisions, such as hiring, promotion, etc., are made without bias. We welcome everyone, regardless of race, gender, background, or identity. Feel free to share your pronouns in your application (e.g. she/her, he/him, they/them).At OpenProject, we build open source project management software that helps teams plan, collaborate, and deliver work more effectively. We believe great software should empower people to organize work in a way that supports autonomy, accountability, and collaboration across boundaries. As Product Tech Lead, you’ll play a key role in turning that vision into reality. You’ll bridge software engineering, product management, and leadership by guiding your team of software engineers to create a product that is both technically sound and deeply aligned with user needs. Your goal is to bring clarity while focusing on what truly matters, especially when the path forward isn’t fully defined, yet.We're looking for a Product Tech Lead to join our team. To bring the role to life and give you a clearer sense of what this position is all about, we’ve created a short video featuring our CTO and Co-Founder Wieland Lindenthal, our CPO Rosanna Sibora, and fellow Product Tech Lead Dominic Bräunlein. In the video, they talk directly about the position, the impact it has, and what it’s like to work with the team.

Your mission

Own new product initiatives end-to-end from problem definition to launch. That includes user research, concept development, validation, implementation, roll-out, and continuous improvement.Shape the roadmap, evaluate and prioritize ideas based on company strategy, and regularly present and discuss your team’s roadmap with the product management team.Bridge disciplines: think like a product manager, act like an engineer. You translate between users, clients, and your team to ensure real needs are met.Build quick prototypes yourself and work closely with engineers and stakeholders inside and outside your team.Communicate clearly and proactively, especially in a remote-first environment, tailoring your communication to different audiences.Collaborate across functions: align with Sales, Marketing, UX/UI, QA, and leadership to ensure shared understanding and coordinated delivery.Contribute your own approaches and lessons learned from past product development experiences.

What you'll bring

Proven experience building and launching digital products end-to-end with lessons learned from real product successes and failures.A strong product mindset — you care deeply about why and for whom you build, not just what you build.Senior-level experience in software engineering, ideally with Ruby on Rails. You’ve built and maintained complex web applications across the full stack.Experience applying product management metholodogies and practices such as agile, user research, design thinking, or rapid prototyping.The ability to quickly prototype ideas and collaborate with developers on equal footing.Strong written communication skills help you make complex ideas easy to grasp and fluency in English as our business language is a must-have. Ideally, you’re also fluent in German. Leadership that fosters psychological safety, constructive challenge, and DEIB principles.Curiosity, openness to experimentation, and a willingness to engage in thoughtful, sometimes passionate, discussions with peers.

What awaits you

The best of both worlds: the creative challenges and learning opportunities of a start-up combined with the financial stability of a “grown-up” company in a team of dedicated professionals.The flexibility to decide from where you would like to work: remotely in a location within 2 hours (time-zone) from Berlin, Germany.Contributing to an open source project with high visibility and transparency within the developer world (our software code is freely available on Github).You will work with a team of experienced software engineers in continuous delivery and integration processes who love to learn from each other.Once a year, we dedicate our "Passion Time" off-site to work on any improvements of our choice with a business impact (e.g. product improvements, marketing concepts,...) in multi-disciplinary teams.Employee benefits such as job bikes and paid child care.You will be in touch with exciting clients and users from all around the globe, including NGOs and other open source projects which we love to support in fulfilling their mission (such as Greenpeace, Engineers without Frontiers), corporates like Siemens, Deutsche Bahn or Audi and public institutions like German Federal Ministries.

Senior Full-Stack Developer

2026-02-05T16:38:26+00:00

About

We’re an Equal Opportunity employer. All decisions, such as hiring, promotion, etc. are made without bias. We welcome everyone, regardless of race, gender, background, or identity. Feel free to share your pronouns in your application (e.g. she/her, he/him, they/them).At OpenProject we are building the leading open source project management software. To enable our further growth, we are searching for excellent full-stack developers who are passionate about open source software and remote team collaboration to join our existing team of 30+ developers.

Your mission

Join our existing team of experienced and passionate senior developers and develop frontend and backend features and improvements to OpenProject in a secure, well-tested, and performant way.Craft code that meets our internal standards for style, maintainability, and best practices for a high-scale web environment. Maintain and advocate for these standards through code review.Advocate for improvements to product quality, security, and performance.Fix prioritized bugs listed in our bug backlog.Solve challenging technical problems of high complexity.Recognize impediments to our efficiency as a team ("technical debt"), propose and implement solutions.

What you'll bring

You have several years of prior experience building frontend and backend elements of web applications with Ruby on Rails.You have a solid understanding ofcore web and browser concepts (e.g. how JavaScript does handle asynchronous code), CSS and semantic HTML,core JavaScript concepts,Ruby-on-Rails andTurbo+Stimulus, Angular, React, or any other modern front-end framework.You have working knowledge of when and how to make your code scale effectively.You are comfortable with working in a highly agile, intensely iterative software development process.You have experience in owning a project from concept to production, including proposal, discussion, and execution.You have effective communication skills to achieve consensus with peers, and provide clear status updates in a remote setting.You are passionate about open source software development.Our “OPENP” core company values resonate strongly with you (O = Open for new stuff, P = Pragmatic (not dogmatic), E = Engaged for clients and colleagues, N = Neigung (passion) about OpenProject, P = Proactive and accountable).You are proficient in the English language (both written and verbal), for success in a remote and asynchronous work environment. German language skills are a plus.

What awaits you

Senior UI/UX Designer

2026-03-18T09:14:29+00:00

About

We’re an Equal Opportunity employer. All decisions, such as hiring, promotion, etc., are made without bias. We welcome everyone, regardless of race, gender, background, or identity. Feel free to share your pronouns in your application (e.g. she/her, he/him, they/them).At OpenProject, we build open-source project management and collaboration software used by organizations around the world. We believe good software does not begin with mockups or code, but with an understanding of people's needs. Our users rely on our product to collaborate in agile product teams delivering software, plan infrastructure projects, organize research programs, and coordinate complex work across multiple teams and projects within enterprises. Our users build rockets, cars, or software using OpenProject and we are proud to empower teams worldwide to achieve great things together.We are looking for a Senior UI/UX Designer to join our user-centric design team and help shape the future of OpenProject.You will work closely with product managers, engineers, QA and marketing to collaboratively improve our product. Sometimes this will mean working on a completely new feature idea that expands the scope of OpenProject and other times refining an existing interaction that thousands of users already rely on. As a designer, your goal is to iteratively improve things with every release.

Your mission

You collaborate in a product trio (product management - engineering - design) in order to understand users' needs and their use cases. We start with the problem and opportunity, try to understand it well and move on to the solution space. You will guide the process from UI/UX perspective from early discovery to polished implementation. In your daily tasks you will:Conduct user research, both exploratory discovery work and usability testing.Translate research insights into clear concepts.Design high-fidelity mockups on Figma.Iterate on ideas based on feedback from users, engineers, product and QA.Work closely with engineers to ensure designs translate well to the realities of implementation.Help maintain and evolve our design system by creating and documenting components and patterns.Update and redesign existing parts of the software in need of improvements.Balance ideal UX with technical constraints, product strategy, and delivery timelines.Contribute ideas that help improve the overall experience of OpenProject.

What you'll bring

Solid UI/UX design experience working on complex digital products.Experience conducting user research and usability testing.Strong skills in developing concepts, design iterations, and high-fidelity mockups in Figma.Experience collaborating closely within a cross-functional product team (engineering, product management, QA, marketing and sales).Experience maintaining or contributing to a design system.The ability to balance ideal UX, technical realities and practical delivery.A pragmatic mindset and the habit of improving things iteratively.A thoughtful, creative, curious, and communicative team player.Experience with open-source projects and familiarity with distributed Git-based version control systems such as GitHub or GitLab are a plus but not required. What matters most is curiosity, judgement, and a genuine interest in how people use software.Please apply with your non-AI generated CV and cover letter explaining your motivation to shape the future of OpenProject and your portfolio showcasing products you worked on. Looking forward to learning more about you!

What awaits you

The best of both worlds: the creative challenges and learning opportunities of a start-up combined with the financial stability of a “grown-up” company in a team of dedicated professionals.The flexibility to decide from where you would like to work: remotely in a location within 2 hours (time-zone) from Berlin, Germany.Contributing to an open source project with high visibility and transparency within the developer world (our software code is freely available on GitHub).You will work with a team of experienced software engineers in continuous delivery and integration processes who love to learn from each other.Once a year, we dedicate our "Passion Time" off-site to work on any improvements of our choice with a business impact (e.g. product improvements, marketing concepts,...) in multi-disciplinary teams.Employee benefits such as job bikes and paid child care.You will be in touch with exciting clients and users from all around the globe, including NGOs and other open source projects which we love to support in fulfilling their mission (such as Greenpeace, Engineers without Frontiers), corporates like Siemens, Deutsche Bahn or Audi and public institutions like German Federal Ministries.Find out more on...our company and product: openproject.org...our code: github.com/opf/openproject...our employee and candidate satisfaction: https://www.kununu.com/de/openproject or https://tinyurl.com/glassdooropenprojectStill have some questions before applying? Don’t hesitate to reach out to us (talents@openproject.com).

Speculative Application - if you couldn't find the right role among our job postings

2026-03-19T10:47:15+00:00

About

Your mission

Since we know that great products can only be created by great teams, we are always on the look-out for motivated talents to join us!So if you couldn't find the right role for you among our specific job postings, feel free to apply through this form with your CV and some words on why you would love to join OpenProject and what your ideal role would entail.

What you'll bring

You have effective communication skills to achieve consensus with peers, and provide clear status updates.You are passionate about open source software developmentOur “OPENP” core company values resonate strongly with you (O = Open for new stuff, P = Pragmatic (not dogmatic), E = Engaged for clients and colleagues, N = Neigung (passion) about OpenProject, P = Proactive and accountable)You are proficient in the English language (both written and verbal), for success in a remote and asynchronous work environment. German language skills are a plus.

What awaits you

The best of both worlds: the creative challenges and learning opportunities of a start-up combined with the financial stability of a “grown-up” company in a team of around fifteen dedicated professionals.The flexibility to decide from where you would like to work: remotely in any location worldwide or from our office in Berlin right next to Alexanderplatz.Contributing to an open source project with high visibility and transparency within the developer world (our software code is freely available on Github.Once a year, we dedicate two weeks of "Passion Time" to work on any improvements of our choice with a business impact (e.g. product improvements, marketing concepts,...) in multi-disciplinary teams.You will be in touch with exciting clients and users from all around the globe, including NGOs and other open source projects which we love to support in fulfilling their mission (such as Greenpeace, Engineers without Frontiers), corporates like Siemens, Deutsche Bahn or Audi and public institutions like German Federal Ministries.Find out more on......our company and product: openproject.org...our code: github.com/opf/openproject...our employee and candidate satisfaction: https://www.kununu.com/de/openproject or https://tinyurl.com/glassdooropenprojectStill have some questions before applying? Don’t hesitate to reach out to us (talents@openproject.com).